NDIS SERVICES
We’re here to assist or supervise you to participate in social and community activities — whether it’s attending appointments, doing your shopping, running errands, or enjoying local events and experiences. Our dedicated support workers provide one-on-one support and transport, either on a regular schedule or as a one-off.
Our support helps you build confidence, connect with others, and access your local community your way.
Learn to do more on your own — from making decisions about your day to joining in the community with less hands-on support. We’ll help you take each step towards greater self-reliance.
Improve how you communicate and connect with others. Build friendships and feel more comfortable in everyday social settings.
Go out and enjoy your local area with a support worker you can trust. Whether it’s shopping, running errands, or enjoying local events — you’ll feel safe every step of the way.
Try new things and build self-belief in different settings — social, public, or day-to-day. Confidence grows when you feel supported.
You decide who supports you, where, and how. We’re here to back your choices, not make them for you.
At United Abilities, we take the time to understand what matters to you.
We’ll develop a support plan based on your NDIS goals, with the flexibility for you to choose your support workers, set your schedule, and shape how your supports are delivered.
With regular check-ins and case notes after every support, we make sure you’re making real progress — your way.
We’re a collaborative provider who works closely with participants, guardians, and support coordinators to ensure supports align with the NDIS plan and goals.
Our team keeps clear and consistent case notes, monitors progression, and adapts supports as needs change. You’ll always have access to our office team for updates, guidance, or feedback.
We value clear communication, consistency, and delivering real outcomes — not just ticking boxes.
Yes, all our support workers are qualified and compliant. They possess up-to-date NDIS Worker Checks, Working with Children Checks, Manual Handling Certificates, CPR and First Aid Certificates.
Many of our support workers also have relevant qualifications such as a Certificate III or IV in Individual Support or Disability, diplomas, or university degrees in health and community services.
We follow a thorough recruitment process to ensure we hire the best candidates. This includes comprehensive background checks and detailed interviews to assess skills and suitability to meet our high standards.
To further support our support workers, we have a dedicated Support Leader Team. This team provides ongoing guidance, professional development opportunities, and regular performance reviews to ensure our support workers continue to deliver exceptional care.
At United Abilities, we are committed to providing the highest quality of care through our well-trained and dedicated support staff.
There is no exact science to matching support workers with participants. We consider the needs and goals of the participant, the frequency and duration of supports, and worker preferences. Our aim is to ensure the best possible match by keeping these factors in mind. We also rely on feedback from participants and respect their choice and control if they prefer a different support worker.
We do not offer standalone transportation services. However, transportation is available as part of our social and community participation supports with our support workers.
We adhere to the NDIS Pricing Arrangements and Price Limits, which can be found here.
Yes, Assistance with Social and Community Participation is covered under the Core Supports budget of your NDIS plan.
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